FAQ
When will you arrive to set up?
We arrive 1 hour before the booth start time to set up and do a few test runs to ensure your photo booth will be running flawlessly throughout the event. Set up / tear down is included in all packages and do not affect the booth operating hours. If you would like us to set up earlier than 1 hour, you can add an idle hour for $50/hr.
Do you charge for setup and teardown?
No, we don’t charge anything extra for setup and teardown of our booth. All of this is included in the price we provide you with.
How much space do you need for setup?
We need 8’x8’ of space for standard photo booth setup.
What power source do you need?
A standard 110V, 10 amps, 3 prong outlet. We will only provide a 20ft extension cord.
Will there be an attendant at the booth?
All of our booth services require an attendant onsite to set up your photo booth and engage with your guests to make sure they’re having a fantastic time!
Can I customize my photo design?
Yes, after booking us you can send us your logo in .PNG format or text message (Names/ Dates/ Hashtag), max 60 characters. You can also let us know the theme and colors of your event, our designer will then design your template to match the theme and colors of your event.
Do we need to provide Wi-Fi?
We do require Wi-Fi if you intend to use the social media sharing features and for your guests to download the images digitally. If Wi-Fi isn't provided, images will be queued up and sent when the system is connected to Wi-Fi. We can provide hotspot capability at an additional cost.
Our venue is dark, do you have sufficient lighting?
Yes, our booths come with studio quality continuous lighting, giving you the freedom to set any lighting conditions you want.
How do I receive the online gallery of my event?
We'll provide you with access to your online gallery 24-48 hours after the event.
What is the booking process?
Please fill out the form on our contact page.
We will confirm our availability and answer any questions. An agreement is signed and a 30% retainer is paid to book us for your event.
How much is the retainer to book Party Booth USA?
We require a 30% retainer to reserve Party Booth USA for the date and time of your event. In the case of cancellation, this deposit is non-refundable.
What method of payment do you accept?
We accept cash, cheque, Zelle, Venmo, credit cards, bank transfers (EFTs)
